"Who does not know the situation: one has been trained and suddenly finds gaps in understanding!"

This famous quote from one of the leading German automotive industrialists in the early 2000s speaks volumes. The situation on the skilled labor market has hardly improved in the last 20 years and requires a great deal of attention to maintaining and further expanding the professional competence of one's own employees. However, this is only possible through consistent training of existing and new skills. Specialist knowledge is the sum of what has been learned and what has been experienced.

Unfortunately, manufacturers of industrial systems such as 3-coordinate measuring machines, optical and tactile, tend to present their customers with less effort to learn the new system than it actually is in the sales phase. As a result, industrial customers often find themselves in the embarrassing situation of having made a high investment in a promising new system, but not having the manpower of their own to be able to use these new machines efficiently.

Here we intervene. Complex, theoretical connections are brought back into operational reality. Good training is characterized by practical relevance and room to try things out for yourself: what you have only seen in a training session, but not tried out and practiced yourself, does not stick and does not become 'flesh and blood'. Practical relevance also means taking existing framework conditions and processes into account.

As soon as a new application process has been established, it is described and defined in a binding manner for all other products and features in generally understandable, eloquent language. Combined in one document, the result is the application manual.